Some people want it to happen, some wish it would happen, others make it happen”  Michael  Jordan

 

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 Content

 

The Individual

A key reason for studying psychology in a business environment is to improve your awareness of people as individuals, what they do and why they do it.

 

This section will;

  • Demonstrate the importance of getting to know people as individuals

  • Help you get the best from them

  • Explain the benefits of developing a people-centred approach to management

  • Explore psychological techniques which may help develop them

 

Motivation

Along with confidence, motivation is one of the most overused and probably least understood terms. Not motivated. Not trying hard enough. Doesn’t want it enough. These are some of the phrases often spoken by managers.

This section will;

  • Help you understand what motivation really is

  • Explore differences between trying to do your best and trying for something more

  • Describe how to create an optimal environment to motivate individuals

  • Explain the different ways to motivate them

 

Confidence

Confidence is a much-used term, and many say it is the most important word in achievement and performance. But what exactly is it?

This section will;

  • Describe what confidence really is

  • Explain why confidence is important

  • Explore ways to help people build their confidence

  • Explain how a manager can breed confidence

  • Describe a confidence climate

 

Team spirit and team building

The most important person when considering a team is the individual. However most businesses rely on managers and supervisors forever trying to mould a group of individuals into a successful and cohesive unit. It is not easy to build a successful team. How do you ensure you have the right blend of people in your team? How do you get the chemistry right?

This section will;

  • Offer Ideas to help you to develop team spirit

  • Explain the importance of people understanding their roles within the team

  • Introduce ideas for team meetings

 

Leadership and management 

For the purposes of this program, the terms ’leadership’ and ‘management’ are used to mean similar actions or behaviours. For all practical purposes, management can be described as face-to-face leadership

This section will;

  • Explain some basic principles of leadership

  • Help to improve your effectiveness as a leader

  • Explore how you can create a positive team culture.

 

Communication

The skill of good communication is a key component of successful management. To become an excellent leader/manager you must develop the communication skills to move people into action. Managers instruct, encourage, discipline, organise, and evaluate people, all of which require sending messages

This section will;

  • Describe the process of communication

  • Explain the importance of both verbal and non-verbal communication

  • Help you increase the effectiveness when communicating

  • Suggest ways to help you develop better working relationships

  • Explore how you can create a better working environment by the use of communication

  • Help you prepare to get the best out of your people

Goal Setting

A goal is an aim or challenge that someone is trying to achieve. It is a standard of attainment

This section will;

  • Describe what goal-setting is

  • Help you understand the principles of goal-setting

  • Explain how to create SMART goals

  • Describe the difference between outcome, performance and process goals

Imagery

Sportspeople and leaders in business often speak about seeing success before it happens. Think like a winner, speak like a winner, act like a winner, and you have a great chance of becoming a winner.

This section will;

  • Help you understand what imagery is

  • Explain how imagery works

  • Describe the different types of imagery

  • Explore the different types of imagery

  • Explore the different uses of imagery

  • Explain when to use imagery

  • Suggest ways in which imagery can help a person's confidence, control and composure

Conclusion

Creating a positive working environment can help to improve business development. When as a business owner or MD you feel your workforce are not developing at the rate they should be, it may be that on a psychological level something needs your attention. Armed with some basic information, you can now start looking at issues such as motivation, confidence, goal-setting and communication in a more informed and critical way.

This section will;

  • Summarise the main concepts in this programme

  • Offer advice on 'What next?'

 To find out more; email info@businessinsport.co.uk